Resume
Work Experience
Sales Associate
Chaar LLC, Allentown, Pa
Sept. 2015 - present
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Remain knowledgeable on products and services for both humans and animals
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Greeting and welcoming customers
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Recommend, select, and help locate or obtain merchandise based on customer needs
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Schedule grooming appointments for new and returning customers
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Arrange, display and restock merchandise
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Custom fitting footwear in the shoe department
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Maintaining a clean and tidy store appearance
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Processes payments by totaling purchases with cash, checks and credit cards
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Organize and Process returns and store credit
Receptionist
Royal Granite and Marble LLC, Phillipsburg, NJ
Oct. 2014 - Sept. 2015
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General clerical duties including typing correspondence and responding to emails
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Greeting customers to the showroom office
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Organization of client information and files
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Answering all calls and inquiries including taking messages
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Create power point presentations for marketing and sales purposes
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Assist in mass mailings for thank you notes and holidays
Languages
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Spanish Language Proficiency
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-Reading [intermediate]
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Writing [intermediate]
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Conversational [working]
Skills
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Strong communication skills
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Assess individual needs of clients and customers in order accomplish a given goal or task
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Productive, organized and level headed under pressure
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Spanish language proficiency
Education
Kutztown University
Aug. 2015 - May 2019
B.A. Kutztown University of Pennsylvania Kutztown, PA May 2019
Major: English
Minors: Criminal Justice and Women’s, Gender, and Sexuality Studies
GPA: 3.52
Honors and Awards
Triota Honor Society April 2019
Kutztown University Dean’s List Fall 2015, Spring 2017-2018